Harley Jebens, Customer Experience Research + Strategy
About
Work
Resume
Harley Jebens, Customer Experience Research + Strategy
About
Work
Resume
Work
Getting to the core of user needs with User Experience Research
Research Ops: Applying a Design Systems approach to Research
Data-Driven Design Optimization: Southeast Toyota
Ensuring inclusion through accessibility and ADA compliance
Turning Advocacy into Action: Invisible Hate
Product Design
Implementing Organizational Change: Search Engine Optimization
Designing for Social Change: Grads of Life
Constructing a Conversational Experience
Making Data Impactful: Southeast Toyota
Frameworks for Evaluating Experiences
Technology Married to User Behavior: REI
Customizable Video: Work for Will
Creating standards for new experiences: AT&T iAds
Mobile App Experience: Oncor Outage Reporter
